Reviews

The Customer is Always Wrong by Mimi Pond

jakes89's review against another edition

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emotional funny hopeful reflective sad medium-paced

4.0

nicojdee's review against another edition

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challenging dark emotional tense medium-paced

3.25

kailawil's review against another edition

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3.0

3.5 stars

yetilibrary's review against another edition

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5.0

I picked this up because I’ve loved Mimi Pond’s art for a long time, but didn’t know she’d written a graphic novel. I’m so glad I read it. It’s tough to describe—memoir, slightly fictionalized, but also a lengthy tribute to a friend and mentor? (Is there a German word for that?) Anyway, there’s laughter, there are tears, and there is more cocaine than I’d expected. It was a wonderful book.

Content note: There’s some homophobic language in here, of 2 kinds: the kind used in a terrifying way by state agents (one incident), and the kind used in a “casual” way by people circa 1980 who should’ve known better but either didn’t or didn’t care (a few incidents).
Also there are a lot of drugs, some physical violence, and a lot of addiction.

sizrobe's review against another edition

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5.0

The Customer is Always Wrong is definitely a sequel to Over Easy, starting up where the previous book left off. All the drama and drug abuse that existed in that first book is turned up to 11 in this volume, though. Some of it is extreme enough to strain credulity, but it certainly makes for an interesting book. I hope Mimi Pond keeps putting out new volumes of autobio stuff like this, especially with this book ending with her leaving for New York.

sincerelykiwi's review against another edition

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adventurous emotional funny lighthearted fast-paced

4.0

This was a great follow-up to Over Easy. I really liked the characters because they were messy. This one kind of picked up where it left off and we got to know them more and understand them a big more. I just really really liked it.
I’m not ashamed to admit that I cried towards the end. Lazlo was my favorite and it was so sad but very well done.

thetomatowriter's review against another edition

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4.0

A lot of the language is...of its time, so it can be transphobic and racist at points. I just really liked the cartoonist's drawing style and, having worked in customer service, the title immediately drew me. I loved the life she breathed into the other characters (and since this is a fictionalized memoir, they have actually been...alive, but she conveyed it on the page very well). There are a lot of heavy elements like friends dealing with drug addiction, and she handled it in a way that didn't preach or sensationalize and you could feel that sort of tense concern that you feel when you see someone dealing with that but can't get through to them.

Overall, I really enjoyed this one. It was a library read, and I'm not sure if I'll go out and buy it, but I definitely want to read her other memoir, Over Easy. Although this one is so pretty, if I could get a copy just like it I'd probably be tempted to buy it.

nanlin's review against another edition

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funny informative lighthearted reflective fast-paced

4.5

paigicus's review against another edition

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adventurous dark emotional lighthearted medium-paced

3.0


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juliemhowe's review against another edition

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reflective medium-paced

4.0