thejigster's review against another edition

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informative medium-paced

4.75

turnup4thebooks's review against another edition

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informative reflective slow-paced

3.0

chelbakery's review against another edition

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informative inspiring reflective fast-paced

3.5

squankydonkey's review against another edition

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slow-paced

1.0

itszee33's review against another edition

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inspiring reflective slow-paced

3.75

Good book but seemed to drag on by or too long before making the point 

kity09's review against another edition

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informative reflective fast-paced

4.0

ouchmefalldown's review against another edition

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challenging funny hopeful informative inspiring reflective relaxing fast-paced

4.75

jackfry's review

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emotional informative inspiring reflective medium-paced

medema22's review against another edition

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5.0

I felt like this book really helped me discover parts about myself and helped me understand my thinking.
-
After I read this book I can say that:
- it helped me improve my communication skills
- it helped me deal with angry customers
- it helped me deal with my own anger

cardeee's review against another edition

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5.0

One of the best books I've ever read.
Highly recommend