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The Management Myth: Why the Experts Keep Getting it Wrong by Matthew Stewart

rprimrose's review

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funny informative reflective medium-paced

4.5

jgn's review

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5.0

I don't know who you are, but if you live in the business world, you should read this book.

I have worked with many MBAs and people who read books like In Search of Excellence, From Good to Great, Competitive Strategy . . . and take all that stuff uncritically.

And I've worked with other business people who are effective because they are, at bottom, intelligent analyzers and synthesizers of what they read and learn from others. Must of these folks are simply good people who have been well-educated or have educated themselves.

Both groups are going to learn a lot from this book. The first group, I hope, will see that the foundations of what they've been reading are weak indeed; and I think the second group will find confirmations of suspicions they've had about the ideology of business management that surrounds so much of what happens nowadays in corporations, small and large.

So this book by Matthew Stewart blows all that "management theory" stuff up. It is a sustained critique of the ideas of the business management work. Stewart starts with Taylor ("taylorization") and works his way through the likes of Mayo, Ansoff, and on to Drucker, Porter, Peters, and Collins.

Watch out when someone with training in philosophy analyzes your arguments! The critique here boils down to the observation that these guys are great at predicting the past. What it comes down to is that very few of the claims made by the managerial tradition are true hypotheses, and the gurus don't present any real evidence or control groups.

The key chapter is the one on Michael Porter and "strategy." Porter's claim about strategy is that a business can exploit various market inefficiencies. But Stewart shows quite clearly that there is simply no predictive basis offered for the claim.

Elsewhere in the book, there are gems, such as the proximity of Drucker's theory of management to socialism (181-182), the conflict between managers and owners (196, 217), business theory and the anti-intellectual tradition in American life (267) . In the long run, Stewart shows how businesses love the rhetoric of the free market but do whatever they can to create oligarchies and monopolies.

If you read this book, you will see that Romney's claims that his BCG / Bain experience is somehow predictive of his ability to get anything done with the US federal government is probably a crock.

The book ends with an elegant dismissal of the MBA curriculum, and a defense of the liberal arts and the cultivation of "ethos."

Laced through the book are brief chapters outlining Stewart's own experience at a McKinsey spinoff. It is not happy reading. Basically it illustrates an argument sounded many times throughout the book that the management consulting business is about pleasing the customer -- i.e., making CEOs and managers feel good about themselves.

wolvereader's review

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4.0

Interleaving chapters about the history of business education and the "discipline" of business strategy with the author's own story of his time as a management consultant, this was an entertaining read that calls into question whole genres of popular business books. Built on the shaky foundations* of Frederick Taylor and expanded on by a series of professors and self-styled 'gurus' that are more interested in selectively choosing case studies that fit into their favorite frameworks than applying the scientific method, Stewart makes it clear that if you're expecting to strategize your way to business success, you might have better luck reading tea leaves. Having read a number of the books that Stewart skewers, I'm in thorough agreement with him about the efficacy of such theories.

This book was informative and a bit eye-opening. And Stewart's personal story was worth reading as well.

* No, I'm not saying this from a Software Development perspective--in which even if not false, Taylorism doesn't apply--but Taylorism really is built on fabricated results, rampant self-promotion, and poorly-designed experiments.

iluxan's review

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4.0

Enjoyed skimming this. Some solid takedowns of famous management and strategery books, spliced with pure hate of the consulting industry.
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