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itszee33's review against another edition
inspiring
reflective
slow-paced
3.75
Good book but seemed to drag on by or too long before making the point
ouchmefalldown's review against another edition
challenging
funny
hopeful
informative
inspiring
reflective
relaxing
fast-paced
4.75
jackfry's review against another edition
emotional
informative
inspiring
reflective
medium-paced
medema22's review against another edition
5.0
I felt like this book really helped me discover parts about myself and helped me understand my thinking.
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After I read this book I can say that:
- it helped me improve my communication skills
- it helped me deal with angry customers
- it helped me deal with my own anger
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After I read this book I can say that:
- it helped me improve my communication skills
- it helped me deal with angry customers
- it helped me deal with my own anger