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kaitlynhdoyle's review against another edition
2.0
Easy read, but I didn’t enjoy it that much. Lots of platitudes and simple anecdotes, not a lot of deeper content. Very self important.
rickwren's review against another edition
4.0
This one will get you to cheer.
I think I said, a few books and a few months ago, that I don't like business books. Now look at me being a liar.
This is the cheerleading biographical look at Zappos and how hard it was to get it off the ground - I mean on take-off it used the runway, the field beyond, crashing through the trees, and then it got off the ground and flew to the moon.
This is the cheerleading biographical look at Tony Hsieh who can make anything happen. Or at least we hope so.
It's how to treat customers, employees, and the world; and get rich besides.
It's good.
I think I said, a few books and a few months ago, that I don't like business books. Now look at me being a liar.
This is the cheerleading biographical look at Zappos and how hard it was to get it off the ground - I mean on take-off it used the runway, the field beyond, crashing through the trees, and then it got off the ground and flew to the moon.
This is the cheerleading biographical look at Tony Hsieh who can make anything happen. Or at least we hope so.
It's how to treat customers, employees, and the world; and get rich besides.
It's good.
ddashc's review against another edition
3.0
The beginnings of Tony Hsieh was not that intriguing for me but the background of Zappos was very informative. Well worth a read for anyone in the customer service market.
koryandreas's review against another edition
5.0
AWESOME AWESOME AWESOME BOOK! Everyone should read it....and then order shoes from zappos.
migueldavid's review against another edition
4.0
I very much identify with the principles it highlights and I'm happy that those principles were a promoter and not a detractor of the company growth and its mission fulfilment. I did not like the writing of the author so much, but I guess that is more a question of style.
kristianawithak's review against another edition
4.0
After reading this book, I've talked a lot about it to other people, which is always a good sign. I like the idea of offering new employees money to leave after training, not as a trick or test, but a genuine desire to have the right people in your company. They idea of culture being so important and building core values into a company that you stick to led to a great conversation with my husband and I about core values for our family - a conversation he's been trying to have for years.
I also really liked the idea of being committed to custom service and seeing the need to move the company to wear their call center would be located. It's totally commitment to their goals and that is impressive. Totally liked this book.
I also really liked the idea of being committed to custom service and seeing the need to move the company to wear their call center would be located. It's totally commitment to their goals and that is impressive. Totally liked this book.
epburdeshaw's review against another edition
informative
medium-paced
3.75
Worth reading for work but capitalism is a bitch