Value Stream Mapping: How to Visualize Process and Align People for Organizational Transformation: Using Lean Business Practices to Transform Office and Service Environments by Mike Osterling, Karen Martin, Karen Martin
Value Stream Mapping: How to Visualize Process and Align People for Organizational Transformation: Using Lean Business Practices to Transform Office and Service Environments
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Mike Osterling, Karen Martin, Karen Martin

Value Stream Mapping: How to Visualize Process and Align People for Organizational Transformation: Using Lean Business Practices to Transform Office and Service Environments

Mike Osterling, Karen Martin, Karen Martin

224 pages • first pub 2013 (editions)

nonfiction business informative slow-paced

Description

Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don't understand what's holding them back from achieving outstanding performance. Value stream mapping--an essential but underusedmethodolog...

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