Managers as Designers in the Public Services: Beyond Technomagic by David Wastell

Managers as Designers in the Public Services: Beyond Technomagic

David Wastell

220 pages first pub 2011 (editions)

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Description

Drawing on the work of systems thinkers like Peter Senge, Peter Checkland and John Seddon, he shows how the idea that policy is 'delivered' is "wholly pernicious, pandering to the conceit of an all-powerful centre. Implementation is not a passive ...

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