Customer Service in Assisted Living: Strategies for Building Successful Partnerships by Carol Marshall, Kelly Smith Papa

Customer Service in Assisted Living: Strategies for Building Successful Partnerships

Carol Marshall, Kelly Smith Papa

150 pages missing pub info (editions)

nonfiction informative medium-paced

Description

Customer Service in Assisted Living: Strategies for Building Successful Partnerships Kelly Smith Papa, MSN, RN Carol Marshall, MA Strengthen your facility s reputation while decreasing the likelihood of lawsuits. If one resident has a positive an...

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