180 Ways to Walk the Customer Service Talk: The How-to Handbook for Everyone in Your Organization by Eric Lee Harvey, Walk the Talk Team

180 Ways to Walk the Customer Service Talk: The How-to Handbook for Everyone in Your Organization

Eric Lee Harvey, Walk the Talk Team

missing page info Add in missing page information • first pub 1999 (editions)

informative medium-paced
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At its low price, if everyone adopts just a few ideas from this handbook to ensure customers keep coming back, it will more than pay for itself. From front-line employees to call center representatives, salespeople to managers, client services to ...

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