Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny

272 pages • first pub 2001 (editions)

nonfiction business self help informative inspiring reflective medium-paced
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* * * Over 4 Million Copies Sold * * * The New York Times bestseller that changed the way millions communicate"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ...

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