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152 pages • missing pub info (editions)
ISBN/UID: 9781435792371
Format: Hardcover
Language: English
Publisher: Lulu.com
Publication date: 19 April 2011
Description
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of ana...
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152 pages • missing pub info (editions)
ISBN/UID: 9781435792371
Format: Hardcover
Language: English
Publisher: Lulu.com
Publication date: 19 April 2011
Description
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of ana...