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230 pages • first pub 2007 (editions)
ISBN/UID: 9781422110331
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 20 August 2007
Description
Far-reaching changes in attitudes and family structures have been redefining the workforce for more than two decades--yet the workplace has remained much the same. During this time, many companies have learned that personalizing the customer exper...
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230 pages • first pub 2007 (editions)
ISBN/UID: 9781422110331
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 20 August 2007
Description
Far-reaching changes in attitudes and family structures have been redefining the workforce for more than two decades--yet the workplace has remained much the same. During this time, many companies have learned that personalizing the customer exper...