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397 pages • first pub 2010 (editions)
ISBN/UID: 9789814302074
Format: Hardcover
Language: English
Publisher: Marshall Cavendish International (Asia) Pte Ltd
Publication date: 15 April 2010
Description
The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks...
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397 pages • first pub 2010 (editions)
ISBN/UID: 9789814302074
Format: Hardcover
Language: English
Publisher: Marshall Cavendish International (Asia) Pte Ltd
Publication date: 15 April 2010
Description
The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks...