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ISBN/UID: 9781138407855
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 09 August 2017
Description
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...
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missing page info • missing pub info (editions)
ISBN/UID: 9781138407855
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 09 August 2017
Description
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...
Community Reviews
Content Warnings