Tales of Knock Your Socks Off Service by Ron Zemke, Kristin L. Anderson
Tales of Knock Your Socks Off Service

Ron Zemke, Kristin L. Anderson

Tales of Knock Your Socks Off Service

Ron Zemke, Kristin L. Anderson

193 pages first pub 1997 (editions)

funny informative lighthearted medium-paced
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"The sixth book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for their customers. This delightful book shares shi...

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