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Ron Zemke, Kristin L. Anderson
193 pages • first pub 1997 (editions)
ISBN/UID: 9780814479711
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 11 November 1997
Description
"The sixth book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for their customers. This delightful book shares shi...
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—
Ron Zemke, Kristin L. Anderson
193 pages • first pub 1997 (editions)
ISBN/UID: 9780814479711
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 11 November 1997
Description
"The sixth book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for their customers. This delightful book shares shi...