This is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn, Marc Stickdorn, Jakob Schneider
This is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn, Marc Stickdorn, Jakob Schneider

This is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn, Marc Stickdorn, Jakob Schneider

missing page info Add in missing page information first pub 2010 (editions)

informative reflective medium-paced
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How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the custom...

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