Competing In A Service Economy How To Create A Competitive Advantage Through Service Development And Innovation by Anders Gustafsson
Competing In A Service Economy How To Create A Competitive Advantage Through Service Development And Innovation
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Anders Gustafsson
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Competing In A Service Economy How To Create A Competitive Advantage Through Service Development And Innovation

Anders Gustafsson with Michael D. Johnson, Robert E. Quinn

208 pages • first pub 2003 (editions)

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