Empowerment: HR Strategies for Service Excellence by Conrad Lashley

Empowerment: HR Strategies for Service Excellence

Conrad Lashley

320 pages missing pub info (editions)

nonfiction business economics travel
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'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factor...

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