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301 pages • missing pub info (editions)
ISBN/UID: 9781439861288
Format: Hardcover
Language: English
Publisher: CRC Press
Publication date: 24 February 2012
Description
A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers -- this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and...
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301 pages • missing pub info (editions)
ISBN/UID: 9781439861288
Format: Hardcover
Language: English
Publisher: CRC Press
Publication date: 24 February 2012
Description
A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers -- this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and...