Who Do You Want Your Customers to Become by Erik Synnestvedt, Michael Schrage

Who Do You Want Your Customers to Become

Erik Synnestvedt, Michael Schrage

89 pages first pub 2012 (editions)

nonfiction business informative slow-paced
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Who do you want your customers to become? According to MIT innovation expert and thought leader Michael Schrage, if you aren't asking this question, your strategic marketing and innovation efforts will fail. In this latest HBR Single, Schrage prov...

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