But I Didn't Mean That!: How to Avoid Misunderstandings and Hurt Feelings in Everyday Life by Richard Heyman, Richard Heyman, Rachel Small

But I Didn't Mean That!: How to Avoid Misunderstandings and Hurt Feelings in Everyday Life

Richard Heyman, Richard Heyman, Rachel Small

156 pages first pub 2007 (editions)

informative inspiring reflective medium-paced

Description

Fortunately, this book can help even the most scandalous mis-speaker. It outlines six simple questions, called Q-Points (Questions of Positive Thinking and Speaking) for readers to keep in mind before they speak. Who am I speaking to? What am I n...

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