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Pat Cochrane
missing page info • missing pub info (editions)
ISBN/UID: 9781138738065
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 01 January 2021
Description
This title was first published in 2003: Telephone skills are second nature to most people - and that's the problem. We make assumptions about the people we're talking to, we're careless and lazy about what we say and we fall into bad habits. Every...
Community Reviews
Content Warnings
—
Pat Cochrane
missing page info • missing pub info (editions)
ISBN/UID: 9781138738065
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 01 January 2021
Description
This title was first published in 2003: Telephone skills are second nature to most people - and that's the problem. We make assumptions about the people we're talking to, we're careless and lazy about what we say and we fall into bad habits. Every...
Community Reviews
Content Warnings