Good Services: How to Design Services That Work by Louise Downe

Good Services: How to Design Services That Work

Louise Downe

192 pages missing pub info (editions)

nonfiction business economics informative medium-paced

Description

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out th...

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