Difficult Conversations: How to Discuss What Matters Most by Sheila Heen, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Sheila Heen, Douglas Stone, Bruce Patton

315 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced

Description

The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with ...

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Community Reviews Summary of 446 reviews

Moods

informative 94%
reflective 68%
challenging 36%
inspiring 26%
hopeful 5%
lighthearted 5%

Pace

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slow 33%
fast 11%

Average rating

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