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Alison Cartlidge, John Windebank, Stuart Rance, Ivor Macfarlane, Ashley Hanna, Colin Rudd
82 pages • first pub 2007 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
This is a small pocket book providing an executive level overview of the new ITIL V3 and its five lifecycle phases. Book has some 50 pages and reminds me of a similar IT Service Management book from 2001. This older one was about Support/Delivery ...
Community Reviews
Content Warnings
—
Alison Cartlidge, John Windebank, Stuart Rance, Ivor Macfarlane, Ashley Hanna, Colin Rudd
82 pages • first pub 2007 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
This is a small pocket book providing an executive level overview of the new ITIL V3 and its five lifecycle phases. Book has some 50 pages and reminds me of a similar IT Service Management book from 2001. This older one was about Support/Delivery ...
Community Reviews
Content Warnings