Crucial Accountability Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior by Kerry Patterson

Crucial Accountability Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior

Kerry Patterson

missing page info Add in missing page information • first pub 2013 (editions)

nonfiction business informative medium-paced
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Description

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the v...

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