Conducting the Reference Interview: Third Edition by Kirsti Nilsen, Catherine Sheldrick Ross

Conducting the Reference Interview: Third Edition

Kirsti Nilsen, Catherine Sheldrick Ross

344 pages first pub 2019 (editions)

nonfiction informative medium-paced
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Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference i...

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