Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It by Baboo Kureemun, Robert Fantina

Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It

Baboo Kureemun, Robert Fantina

225 pages missing pub info (editions)

nonfiction business economics
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Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-b...

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