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225 pages • missing pub info (editions)
ISBN/UID: 9781439845813
Format: Hardcover
Language: English
Publisher: Productivity Press
Publication date: 25 April 2011
Description
Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-b...
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225 pages • missing pub info (editions)
ISBN/UID: 9781439845813
Format: Hardcover
Language: English
Publisher: Productivity Press
Publication date: 25 April 2011
Description
Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-b...