This Is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn
This Is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn

This Is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn

376 pages first pub 2010 (editions)

nonfiction business design informative reflective medium-paced
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Description

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate...

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