The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do about It by Christine Pearson, Christine Porath
The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do about It

Christine Pearson, Christine Porath

The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do about It

Christine Pearson, Christine Porath

224 pages first pub 2009 (editions)

nonfiction business informative slow-paced

Description

Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psy...

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