Service Design for Business: A Practical Guide to Optimizing the Customer Experience by Lavrans Løvlie, Melvin Brand Flu, Ben Reason

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Lavrans Løvlie, Melvin Brand Flu, Ben Reason

208 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced
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A practical approach to better customer experience through service design "Service Design for Business" helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at L...

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