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256 pages • first pub 2013 (editions)
ISBN/UID: 9781118456545
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 19 October 2015
Description
Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you re not around? In an alwa...
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256 pages • first pub 2013 (editions)
ISBN/UID: 9781118456545
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 19 October 2015
Description
Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you re not around? In an alwa...
Community Reviews
Content Warnings