Difficult Conversations by Douglas Stone, Bruce Patton

Difficult Conversations

Douglas Stone, Bruce Patton

352 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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Description

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Ye...

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