Developing Knowledge-Based Client Relationships: The Future of Professional Services by Ross Dawson

Developing Knowledge-Based Client Relationships: The Future of Professional Services

Ross Dawson

275 pages first pub 2000 (editions)

informative medium-paced

Description

The publication of this book heralds a new field of management, thought and practice. The advocates of the 'knowledge economy' have to date focused almost exclusively on how managers can increase the internal productivity of their knowledge assets...

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