The Accord Agent: Managing Intense, Problematic Social interactions within Business Environments by Ellis Amdur, Robert Hubal

The Accord Agent: Managing Intense, Problematic Social interactions within Business Environments

Ellis Amdur, Robert Hubal

254 pages missing pub info (editions)

nonfiction business economics adventurous dark reflective medium-paced

Description

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with--an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated,...

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