Difficult Conversations: How to Discuss What Matters Most by Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Bruce Patton with Douglas Stone, Sheila Heen

250 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced

Description

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult convers...

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Community Reviews Summary of 451 reviews

Moods

informative 94%
reflective 68%
challenging 36%
inspiring 26%
hopeful 5%
lighthearted 5%

Pace

medium 55%
slow 33%
fast 11%

Average rating

4.03

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