Scan barcode
320 pages • first pub 2019 (editions)
ISBN/UID: 9781847942371
Format: Paperback
Language: English
Publisher: Random House Business
Publication date: 15 October 2019
Description
"Explores the eight powerful human traits that help determine whether what we have to say gets heard or lands on deaf ears. The authors show how seemingly irrelevant details about our demeanour influence others' responses. They explain how trust i...
Community Reviews
Content Warnings
320 pages • first pub 2019 (editions)
ISBN/UID: 9781847942371
Format: Paperback
Language: English
Publisher: Random House Business
Publication date: 15 October 2019
Description
"Explores the eight powerful human traits that help determine whether what we have to say gets heard or lands on deaf ears. The authors show how seemingly irrelevant details about our demeanour influence others' responses. They explain how trust i...