Engaging Public Sector Clients: From Service-Delivery to Co-Production by John Alford

Engaging Public Sector Clients: From Service-Delivery to Co-Production

John Alford

261 pages missing pub info (editions)

nonfiction politics
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Description

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by provi...

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