Customer Service: New Rules for a Social-Enabled World (Que Biz-Tech) by Peter Shankman

Customer Service: New Rules for a Social-Enabled World (Que Biz-Tech)

Peter Shankman

207 pages first pub 2010 (editions)

nonfiction business informative medium-paced

Description

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–wi...

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