101 Activities for Delivering Knock Your Socks Off Service by Ann Thomas, Jill Applegate

101 Activities for Delivering Knock Your Socks Off Service

Ann Thomas, Jill Applegate

367 pages missing pub info (editions)

nonfiction business economics informative lighthearted fast-paced
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Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the bestselling Knock Your Socks Off Service...

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