Basic Influencing Skills by Ann L. Jessop, Allen E. Ivey

Basic Influencing Skills

Ann L. Jessop, Allen E. Ivey

99 pages first pub 1998 (editions)

challenging informative inspiring medium-paced
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Description

Students will learn key influencing skills and strategies such as interpretation/reframe, feedback, providing directives, and cognitive-behavioral assertiveness training. "Manuals" defining each skill, practice ideas, and feedback forms highlight ...

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