Satisfaction: How Every Great Company Listens to the Voice of the Customer by James D. Power IV, Chris Denove

Satisfaction: How Every Great Company Listens to the Voice of the Customer

James D. Power IV, Chris Denove

266 pages missing pub info (editions)

nonfiction business economics

Description

At last, the ultimate guide to customer satisfaction by the world's leading authority on the subject For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying atte...

Read more

Community Reviews Summary of 3 ratings

Average rating

4.33

Content Warnings

This book doesn't have any content warnings yet!

If you're the author of this book and want to add author-approved content warnings, please email us at [email protected] to request the content warning form.