Difficult People at Work: How to cope, How to Win by Arthur H. Bell, Dayle M. Smith

Difficult People at Work: How to cope, How to Win

Arthur H. Bell, Dayle M. Smith

122 pages first pub 2004 (editions)

nonfiction business informative medium-paced
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Description

 Discusses and describes the "dirty dozen", the 12 personality types that are sources of pain at work and everywhere else. Includes insights on why they behave the way they do and proven strategies for dealing with them. 

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