Designing and Tracking Knowledge Management Metrics by Denise Bedford, Alexeis Garcia-Perez, Farah Gheriss

Designing and Tracking Knowledge Management Metrics

Working Methods for Knowledge Management

Denise Bedford, Alexeis Garcia-Perez, Farah Gheriss

272 pages • missing pub info (editions)

nonfiction business economics medium-paced
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Description

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically. Addressing this lac...

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