The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business by Karl Albrecht

The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

Karl Albrecht

256 pages • missing pub info (editions)

nonfiction business economics informative medium-paced
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Total Commitment to the Customer: The Only Way to Succeed in the Supercompetitive 1990sIn The Only Thing That Matters Karl Albrecht challenges American business to a commitment that will transform it to its very core. Albrecht's plan goes beyond l...

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