12: The Elements of Great Managing by Rodd Wagner, James K. Harter

12: The Elements of Great Managing

Rodd Wagner, James K. Harter

280 pages first pub 2006 (editions)

nonfiction business informative inspiring slow-paced
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12: The Elements of Great Managing was the 2006 sequel to First, Break All the Rules. The book followed great managers as they harnessed employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a h...

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