Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers by Noah Fleming, Shawn Veltman

Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

Noah Fleming, Shawn Veltman

missing duration info Add in missing duration information • first pub 2017 (editions)

nonfiction business informative fast-paced

Description

Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensatio...

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