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320 pages • first pub 1990 (editions)
ISBN/UID: 9780735202917
Format: Paperback
Language: English
Publisher: Prentice Hall Press
Publication date: 01 March 2002
Description
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situa...
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320 pages • first pub 1990 (editions)
ISBN/UID: 9780735202917
Format: Paperback
Language: English
Publisher: Prentice Hall Press
Publication date: 01 March 2002
Description
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situa...