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160 pages • first pub 2001 (editions)
ISBN/UID: 9780749475598
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 08 October 2001
Description
By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This third edition of the best-selling Dealing with Difficult People provides the tool...
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160 pages • first pub 2001 (editions)
ISBN/UID: 9780749475598
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 08 October 2001
Description
By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This third edition of the best-selling Dealing with Difficult People provides the tool...
Community Reviews
Content Warnings