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A review by monetlilypads
The Five Languages of Apology: How to Experience Healing in All Your Relationships by Gary Chapman
3.0
This was a really informing read--I think everyone should at least glance through this book. It talks about how different people prefer different apologies, and how that's why sometimes apologies, while heartfelt, seem insincere. I learned that my apology langauage was "expressing regret", so now I know what brings me the biggest sense of closure :D